FAQs

What’s this I hear about a free intro call?

If you’re interested in working with us, you can request a free intro call. The process is as follows:

• Once you have requested your free intro call, we’ll do some research using the basic information you provided.
• Following this, we contact you via whatsapp or e-mail to schedule our call.
• Our call is a friendly conversation in which you introduce us to your brand/product. We ask the important questions so we may understand your brand/product, your vision, your intention, ideas, and plans.
• During the call, we’ll share our perspective, ideas and how we belief we’re able to help you achieve your goals.
• We’ll give expert insights (for free) and lay out a rough plan for getting your brand/product where you want it to be, and may give a minimum price estimation.
• If you’d like to move forward, we’ll prepare a proposal for you with various payment plans for you to choose from and send this to you within 48 hours.

General Services and Approach:

1. What services do you offer?
   Our services include Brand Design & Positioning, UI/UX & Web Design, Marketing & Strategy, and A.I. & Web3 Implementation. We design brands (logos, brand identity, document templates, business cards, brand positioning strategy), websites, eCommerce stores, illustrations, 3D modeling, 2D animation, 3D animation, content like reels and shorts, physical & digital marketing materials, apps for both iOS and Android, progressive web apps, apps for feature phones in markets with less technological advancement, and more. If you need something not mentioned, just ask, and our team will discuss and have a look in the magic toolbox.
2. What sets your agency apart from competitors?
   Our team is led by Laszlo, who has 14+ years of experience in branding, product design, and marketing. We’re a team of 15 friends who have worked together for on & off for the past 14 years at various different startups and corporates; we work together brilliantly and have created brands/products that are both experienced by millions, and have earned millions. Our experience and achievements speak for themselves, and we thoroughly enjoy what we do. Our passion is seen & felt in the masterpieces we create.
3. How do you approach brand design and development?
   We start by understanding your complete brand, your vision, ideas, and plans. We then strategize a marketing approach and brand positioning, which guides the brand design, website design and design of your marketing materials, products, etc.
4. Can you describe your UI/UX design process?
   Great question! But, a bit lengthy to cover here. To deep-dive into a typical ui/ux design process, we have an article on our blog.
5. What is your approach to product design, and can you provide examples?
   To read about our general product design approach, please see this article on our blog. To see examples, please visit our portfolio.

Specific Design Services:

6. Do you design apps for iOS or Android?
   We design apps for both iOS and Android, as well as PWAs (Progressive Web Apps) and even feature phone apps for less technologically advanced markets.
7. What is your approach to web design and development?
   Since your website is a marketing tool, our approach is marketing-first, with a strong emphasis on communicating brand positioning effectively on the website, and leading the visitor’s attention to the desired action. We start by understanding your brand/product and vision and then develop marketing and brand positioning strategies. The website design and functionality, in turn, is based on this gathered information.We design most websites using WordPress as a back-end due to its user-friendliness for clients who like to be able to update their own website, but if your project requires it, we’re happy to design your website another way.We work with HTML, CSS, Javascript, PHP, React, Ruby On Rails, Django, Angular, and we even build Shopify stores.
8. Can you show us examples of your graphic design work?
   Examples of our graphic design work can be found in our portfolio, which is organized by clients. Each project showcases statistics, achievements, awards, and nominations related to those projects.
9. How do you create content for brands?
   We offer various content creation options. You can either follow our content strategy and capture your content, which we can then edit. Or, we can connect you with nearby content creators who can assist you A-Z with filming, photography, editing, and end-to-end content creation.

Marketing Services:

10. Do you offer content marketing services, and how do you measure success?
    Yes, we offer content marketing services. We measure success through metrics such as increasing followers, likes, engagement, and research on how the brand, services, and products are perceived in the target market.
11. What is your approach to marketing strategizing?
    We specialize in non-intrusive marketing strategies that connect valuable content related to your brand/product with potential customers, benefiting both clients and their audiences.

Pricing and Budget:

12. What is your pricing structure for different services?
    We like to feel valued in what we do, as that’s when we do our best work. Therefore, as a general rule of thumb, our pricing for anything starts at $490. Above this, pricing varies depending on the service. To get an accurate idea of pricing for your needs, we require some info which we usually get in our free intro call.
13. Can you provide a customized quote for our project?
    Sure! However, we’ll need some info first, so we may know exactly how best to be of service to you. Please be so kind to request a free intro call through this form, so we can have a short chat, share valuable insights and gain the info we need to create your quote.
14. What payment options do you offer?
    We accept payment in both fiat and crypto, and we offer payment plans. Each of our quotes comes with 3 payment plans, of which you may choose the one you prefer.

Timelines and Project Management:

15. What is the expected timeline for our project?
    The project timeline varies depending on the project type. Brand designs may take two to four weeks, Websites may take two to six weeks, while complex apps and platforms can take a couple of months.Illustrations depend on the size and complexity of the illustration.Marketing materials and content creation can in many cases be completed in a matter of days, and our marketing services are on per-month basis.Please bear in mind that these are only estimations, the estimations given after our into call may vary, and timelines are also subject to us being provided the necessary information, details, media and feedback within a timely fashion.
16. How do you handle project changes or delays?
    We handle project changes and delays on a case-by-case basis, ensuring that clients are properly informed and that expectations are aligned.

Client Involvement:

17. How can we provide feedback during the project?
    We set up various milestones in each project and personally check in with you after each milestone to show the work done, provide progress updates, and align with your vision.
18. Can we be involved in the creative decision-making process?
    Of course! We need you to be involved in the creative decision-making process at each feedback point, ensuring that we stay aligned and execute your vision well.

Success and Results:

19. How do you measure content marketing success?
    Success is measured through metrics like follower increases, likes, engagement, and research on how the brand, services, and products are perceived in the target market.
20. Can you provide references or case studies from past clients?
    Our portfolio showcases case studies from past clients, demonstrating our expertise and achievements.

Communication and Collaboration:

21. How often do we meet or communicate during the project?
    Communication frequency depends on the project type and scope, and we discuss it with clients to ensure clear communication.
22. What tools or platforms do you use for project collaboration?
    We use a range of online cloud services, including Google Suite, Zeplin, Adobe XD, Figma, Github and other tools for effective project collaboration.

Ownership and Rights:

23. Who owns the final design or content once the project is complete?
    Clients own full rights to any final design or content that has been paid off in full. In case of non-payment before the completion of the payment plan, the rights remain with the agency until full payment.
24. What happens if we want to make changes or updates to the project after it is finished?
    Clients can contact us at any time to set up a plan for making changes or updates after the project is finished, keeping in mind that they are now loyal customers and will receive preferential treatment.